Online Shopping & Internet Regret

The internet can be a dodgy place so be careful what you buy online. That can be equally true whether you're buying clothes, handbags, or camp chairs! What you think you’re buying vs what you actually get (or don't get) can be two different things.

Here, we'll take online camp chairs as an example.  Manufacturers claims can be 'optimistic' at best. Packed weights and sizes for chairs can ‘vary’ by a lot.  Looking for heavy duty chairs? Manufacturers claims for weight capacity can be way over the top. We can tell you for a fact that no camp chair can comfortably hold a human that weights more than 200kgs for any sustained period of time. So how do you spot real and genuine when shopping online? If an online brand is not stocked in shops how can you fact check to ensure that what you’re buying is any good?  For online outdoor and camping gear this is even more critical, as you don't want to find out when you're in the middle of the bush that you've bought a dud camp chair.

1. Does the seller have a real world location where you can try the chairs before you buy?
2. Does the seller have direct contact details for phone and email on their website, or just a generic contact form?
3. What are the customer reviews like on the website? (flowery and generic = likely AI bots)
4. Do the sellers Socials have content with real people & evidential use of the product?  Or is it just ads?
5. Does the seller attend shows or hold their own real world events?
6. Does the seller offer a warranty with (real) terms of sale published on their website?  
7. Can you get direct product support and queries answered by a human?
   
   

If the answer was no to any of the above it’s possible you’ll get a flawed product, or worse still not even what you ordered, or worse still, you won't get anything at all, and get stuck in a loop of automated / circular messages.  The chair (or any product) you’re buying may be from a marketing front drop shipper with an online presence and not much else. The chance of dodge products that don't match description is high, and it's likely you'll get zero response to queries or requests for support if something goes wrong.  If you’re happy to take a (huge) risk on what you're ordering and aren't that fussed then fine, no worries. However If you want a genuine quality product 100% of time, deal with the real deal only. Tuff Arse is the real deal.

 

 We've delivered thousands of camp chairs to (just about) everywhere in Australia

 

 

 Be comfortable knowing a Tuff Arse chair arrives exactly as it's specified

 

 Tuff Arse customers are happy customers

Come and see us at a camping show!